What to Do When You've Lost Your Phone

Losing your phone can be a stressful experience, but there are steps you can take to minimize the inconvenience and protect your personal information. Here's a quick guide on what to do when you find yourself in this unfortunate situation.

Remain Calm: First and foremost, try to stay calm and composed. Panic can cloud your judgement.

Retrace Your Steps: Think back to where you last had your phone. Check nearby areas, pockets, bags, and surfaces where it might be hiding.

Call Your Phone: If you have access to another phone, call your lost phone. Someone may have found it and be willing to return it. you can also ask a friend to post a lost phone in our HERQ app (https://play.google.com/store/apps/details?id=com.rewardhero.herqApp).

Use Find My Device: Both Android and iOS offer tracking services. Log in to your associated Google or Apple account and use the Find My Device or Find My iPhone feature to locate, lock, or erase your phone remotely.

Report the Loss: If you can't recover your phone, report the loss to your service provider and the local authorities, providing them with the necessary details.

Monitor Your Accounts: Change passwords and enable two-factor authentication for sensitive accounts, like email and banking, to safeguard your information.

Remember, taking swift action can increase your chances of recovering your lost phone and preventing potential misuse of your data.