Venice airport lost and found

Are you in a hurry here? You don't need to read the article, here is some important information about the lost and found office at Venezia Marco Polo Airport

The Lost & Found offices operated by the airport's handling companies are located in the arrivals hall, near the baggage carousels:

GH Venezia - Tel. +39 041 0980098 - Opening hours: all day.

AVIATION SERVICES - Tel. +39 041 9691201 - Opening hours: all day.

Service you used Link
Lost Baggage Assistance
Lost Property Office
Handling company refer
Alilaguna Boat
Hire Car
Check Pin Code

What you can do if you have lost your belongings at Venice Marco Polo Airport

Lost luggage and property

When traveling through Venice Marco Polo Airport, the last thing you want is the stress that comes with lost luggage or property. But accidents happen, and it's important to know the steps to take if you find yourself in this unfortunate situation. Whether your luggage didn't arrive on your flight or you misplaced an item on airport property, knowing how to recover lost items can take the anxiety away and simplify the process.

Lost baggage

If your baggage does not arrive at your destination or has been damaged in transit, it is important that you file a claim with the airline immediately. As a rule, airlines have special procedures and staff to help passengers with lost or damaged baggage. You can inquire about the status of your baggage and file your claim directly with the airline representatives at the airport.

Lost property

If you have misplaced an item at Venice Marco Polo Airport, the lost and found office managed by SAVE is at your disposal. The lost and found office is located in the arrivals hall on the first floor and is open at certain times and by appointment. It is advisable to contact the office as soon as possible to report the lost item and inquire about possible recovery.

Office hours and contact information

The lost and found office is open from 09:00 to 12:00 and from 15:00 to 18:00, so it is available to passengers throughout the day. However, it may be necessary to make an appointment. It is therefore recommended to contact the office in advance to arrange a visit. In cases where lost items are managed by the Lost & Found offices of certain airlines, the Lost & Found office can also provide the relevant contact details to facilitate communication and retrieval.

Specific scenarios

To further simplify the process, Venice Marco Polo Airport provides specific instructions for passengers who have lost items while using various modes of transportation around the airport. Whether you were on board an ACTV bus, an ATVO bus, a Flixbus, an Alilaguna boat, a cab or a rental car, specific links are available to guide you through the appropriate steps to report and recover lost items.


While losing items at Venice Marco Polo Airport can be a stressful experience, knowing the correct procedures for recovering lost luggage and property can make a big difference. By reporting lost items promptly and following established protocols, you can increase your chances of a successful recovery and minimize the inconvenience during your trip.